Basic
$10/hour
- Intermediate English Level
- Manage Agenda
- Build Databases
- Set up emails and campaigns
- Manage emails and appointments
- Administrative Services
Expert
$15/hour
- Advanced English Level
- Lead Generation
- Prequalify leads
- Follow scripts
- Manage basic CRM
- Manage agendas
- Lead maonagement
- Follow up Calls
Premium
For teams, businesses organizations wanting to maximize growth and scale fast- Advanced English Level
- MEP project design
- MEP engineering and drafting
- Assistance with MEP related services
- Building Information Modeling
- Full sales/Negotiation Skills
- Disposition and Acquisition Skills
- Great customer service experience
- Fluent conversations
- High conversion rates
- Manage emails and responses
- In house Agent
- Direct Monitoring
FAQs
What’s their schedule?
Monday to Friday:10AM to 6PM EST
Saturdays: 10AM to 2PM EST (can be changed if requested).
Where are the agents located?
Latin America
How many hours do they work?
44 hours a week, need to exclude breaks and lunchtime
Do I need to provide training?
Yes
Do I have to pay a setup fee?
Yes, it is a $99 one time enrollment fee.
What dialer do you use?
We will utilize your dialer of preference, however, we have our own calling and sms platform for an extra charge.
What about CRM?
We will utilize your CRM of preference, however, we have our crm platform for an extra charge.
How can I cancel?
There is a 3 month minimum stay in our contracts, after 3 months, you can cancel any time without penalties.
Why do you have a minimum stay?
We want all agents to perform at the highest levels, which takes training and adaptability.
SOCIAL WEB TECHNOLOGIES MONITORS YOUR EMPLOYEES DAY BY DAY

Seamless time tracking

Screenshot interactions

KPIs reportings

Employee Monitoring

Overall Agents Performance

Real time sync
