Pricing - Social Web Technologies

FAQs

1. What types of outsourcing services do you offer?

We provide comprehensive back-office support designed to streamline your business operations and facilitate scaling.

2. How do you ensure the quality of your outsourced professionals?

We carefully vet our professionals, assessing their skills, and experience. Additionally, we provide continuous monitoring, training, and KPI tracking to ensure top performance.

3. What industries do you specialize in?

We primarily support businesses in the medical industry, engineering services, mortgages, health care, real estate, professional services, and more.

4. What time zones do your agents work in?

Our professionals work based on your preferred schedule, with availability across different time zones, including EST and CST.

5. Where are the professionals located?

Latin America

6. How many hours do they work?

44 hours a week, need to exclude breaks and lunchtime

7. Do I need to provide training?

Yes. Onboarding is recommended to ensure optimal performance.

8. Do I have to pay a setup fee?

Yes, we charge a one-time enrollment fee.

9. What about CRM?

We will utilize your CRM of preference, however, we have our CRM platform for an extra charge.

10. How can I cancel?

There is a monthly, 3-month, 6-month, and yearly commitment. After the period agreed in your contract, you can cancel at any time without penalties.

11. Can I choose a dedicated agent for my business?

Yes! We offer dedicated agents who work exclusively for your business, ensuring consistency and efficiency.

12. How do I get started?

Simply contact us through our website, email, or phone. We’ll discuss your needs and match you with the best outsourcing professionals for your business.