Pricing - Social Web Technologies

Prices

FAQs

What’s their schedule?

Monday to Friday:10AM to 6PM EST
Saturdays: 10AM to 2PM EST (can be changed if requested).

Where are the agents located?

Latin America

How many hours do they work?

44 hours a week, need to exclude breaks and lunchtime

Do I need to provide training?

Yes

Do I have to pay a setup fee?

Yes, it is a $99 one time enrollment fee.

What dialer do you use?

We will utilize your dialer of preference, however, we have our own calling and sms platform for an extra charge.

What about CRM?

We will utilize your CRM of preference, however, we have our crm platform for an extra charge.

How can I cancel?

There is a 3 month minimum stay in our contracts, after 3 months, you can cancel any time without penalties.

Why do you have a minimum stay?

We want all agents to perform at the highest levels, which takes training and adaptability.

SOCIAL WEB TECHNOLOGIES MONITORS YOUR EMPLOYEES DAY BY DAY

Seamless time tracking

Screenshot interactions

KPIs reportings

Employee Monitoring

Overall Agents Performance

Real time sync